Privacy Policy

Cherished Tributes (“we”, “us”, “our”) is committed to protecting your privacy. This policy describes how we collect, use, store, and disclose information when you use our website and Studio service (studio.cherishedtributes.com). We are headquartered in Accra, Ghana, and serve users in Ghana and internationally.

Information we collect

• Account and profile data: When you sign up or use Studio, we may collect name, email address, and any profile or account details you provide.
• Tribute content: Content you add to tribute pages (biography, timeline, photos, videos, guestbook entries, and similar) is stored to provide the memorial service.
• Contact form and support: If you contact us via the website or email, we keep your name, email, phone (if provided), and message content to respond and provide support.
• Usage and technical data: We may collect IP address, browser type, device information, and general usage data (e.g. pages visited) to operate and improve our services and security.
• Cookies and similar technologies: We use cookies and similar technologies as described in our Cookies page.

How we use your information

We use the information we collect to:

• Provide, maintain, and improve our tribute and memorial services.
• Authenticate you and manage your account and tributes.
• Respond to your enquiries and provide support.
• Send service-related communications (e.g. account or security notices) where necessary.
• Comply with applicable law and protect our rights and the security of our users.

Sharing and disclosure

We do not sell your personal data. We may share information only:

• With service providers who assist us (e.g. hosting, email, payment processors) under strict confidentiality and data-protection obligations.
• When required by law or to protect rights, safety, or property.
• With your consent or at your direction (e.g. when you make tribute content public or share links).

Data retention and security

We retain your data for as long as your account is active or as needed to provide the service and comply with legal obligations. We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data. You can request account or data deletion via our Data Deletion page or by contacting us at support@cherishedtributes.com.

Children

Our services are not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us so we can delete it.

Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top will be revised when we do. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions or requests, contact us at support@cherishedtributes.com or via the address on our Contact page.