Data Deletion

You can request deletion of your personal data and/or your Studio account at any time. This page explains what we delete and how to submit a request.

What we can delete

• Studio account: Your account profile, login credentials, and association with your email.
• Tribute data: Tributes you created, including biography, timeline, photos, videos, guestbook entries, and related content we store.
• Contact and support data: Messages you sent via our contact form or support email, and any stored contact details we hold for you.

Some data may be retained where we have a legal obligation (e.g. tax, disputes) or in anonymised/aggregate form. Backups may retain deleted data for a limited period before being overwritten.

How to request deletion

1. By email (recommended): Send an email to support@cherishedtributes.com from the email address linked to your account. Use the subject line “Data deletion request” and clearly state whether you want:
   • Deletion of your Studio account and all associated tributes and data, or
   • Deletion of specific data only (describe what you want removed).
2. Via contact form: Use our Contact page. In your message, state that you are requesting data/account deletion and include the email address associated with your account.

We may need to verify your identity (e.g. by confirming the request from your account email) before processing. We will respond within a reasonable time and confirm when deletion has been completed.

After deletion

Once your account and data are deleted, you will no longer be able to sign in or recover that content. Public tribute pages that were linked to your account will be removed or made inaccessible. If you wish to use our services again in the future, you would need to create a new account.

Questions

For questions about data deletion or your privacy rights, contact us at support@cherishedtributes.com or see our Privacy Policy.